As a business grows, it becomes more focused on its processes, managing staff, keeping the administrative engine going, and pleasing stakeholders.
Becoming distant from your customers will have disastrous results in your business.
Watch this video to learn more about why your business may be at risk of being disconnected from your ideal customer.
Bridge the gap between you and your customers.
Fast-moving companies can so easily drift further away from the very thing that made it successful - solving a problem for people and creating happy customers.
This module helps you reconnect with the people who pump the heart of your business - your customers.
Customer are the lifeblood of your business. To ensure you have a bright future as a company, make sure to do the following:
- Stay close to your customers
- Know who they are
- Know what they’re thinking
- Find out what they need
You’ll rediscover that at the core of what you do as a business is to serve a human being. Right now, that human being is somewhere struggling with a problem that you can solve.
In Now Start With Who, we talked about the importance of serving people at the heart of your business. I encouraged you to pick a group that you can help, show up for every day and make their lives better.
This module talks about why this is so tough to do. We are disconnected people, living in a disconnected world - desperate for connection.
This module talks about why this is so tough to do. We are disconnected people, living in a disconnected world - desperate for connection.
